Furbuddy™ Terms of Service

 

Welcome to Furbuddy™! By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before completing your order.

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1. General Information

FurFresh™ is an online store dedicated to providing high-quality pet oral care solutions for dogs and cats.
By using our website or making a purchase, you confirm that you are at least 18 years old or are using our services under the supervision of a parent or guardian.

We reserve the right to update, revise, or change these Terms at any time without prior notice.

2. Orders & Payments

All orders placed on our website are subject to acceptance and availability.
Prices are shown in Philippine Pesos (₱) and may change without prior notice.

We accept payments via Cash on Delivery (COD), GCash, and other available methods shown at checkout.
Orders may be canceled automatically if payment or verification fails.

3. Promotions & Freebies

Promotional offers, discounts, and freebies (such as limited-time bundles or special gifts) are valid only within their respective promo periods.
FurFresh™ reserves the right to modify, extend, or end any promotion at any time without prior notice.

4. Product Use & Disclaimer

FurFresh™ Oral Spray is formulated as a pet dental care product, not a veterinary medicine.
While it helps maintain oral hygiene, it should not be used as a substitute for professional veterinary treatment.

We are not liable for any misuse, allergic reaction, or damage caused by improper use of the product.
Always follow the recommended directions for use and consult a licensed veterinarian if your pet has existing oral health issues or allergies.

5. Health & Safety

For external use only.
Do not spray directly into the eyes, and keep out of reach of children.
Store in a cool, dry place away from direct sunlight.
Discontinue use if irritation occurs and consult a veterinarian immediately.

6. Privacy & Data Protection

Your personal information (such as name, address, contact number, and email) is used solely for order processing, shipping, and customer support.
We value your privacy and will never sell or share your data with third parties.

All transactions are secured using industry-standard encryption methods to protect your personal data.

7. Contact Information

For order concerns, feedback, or product inquiries, you may reach us via our official Furbuddy™ Facebook Page or through the contact form on our website.
We aim to respond within 24–48 hours during business days.